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cPanel Control Panel Help

 

You can read the cPanel documentation by clicking here.

 

 

Frequently Asked Questions

 

Which payment methods do you accept?

We accept payments via either credit card or PayPal.

 

How reliable is your hosting?

Desire Space is run by a group of IT professionals, servers are monitored 24/7/365 by technical engineers to insure that downtime is not an issue. Our servers have multi-homed internet connectivity which means in the event of an ISP failure, our service will still be functional. Higher than 99.999% uptime can be expected from any website hosted by Desire Space.

 

What are your name servers?

Your nameservers will depend on which server your account is hosted on. See your welcome email for details of your nameservers, otherwise contact our support department with your username.

 

Do I get frontpage extensions support?

Yes, frontpage extensions can be installed, just contact our support department.

 

Do you support CGI / Perl / SSI / PHP / ImageMagick / Zend ?

Yes, all of these features are standard on all virtual and reseller accounts.

 

Do you allow adult content?

Desire Space allows all legal content on its servers, as per the terms of service.

 

Which control panel do you offer?

We run cPanel which is the most popular control panel for webmasters across the world. It provides you with the ability to control every aspect about your hosting account. Using cPanel you can add extra domains, manage email and ftp accounts, setup databases and much more. Please see the cPanel website for more information.

 

Do you have a money-back guarantee?

Yes, if you order a website hosting or reseller hosting plan, you may cancel your service within 30 days and receive a full refund.

 

Where is your datacenter located?

Our servers are housed in a state-of-the-art datacenter located in Dallas, Texas. We have multiple redundant connections to various internet service providers to insure that downtime is not an issue.